Hello, my name is Daniel San Martín and I'm responsible for Train Your Bot.
My interest in technology led me to graduate as an Electronic Technician years ago; but when the first PC showed up in the market, I was drawn to the world of computing. I have 20 years of experience as a full stack developer, designing and developing applications with different technologies.
What sets me apart from most software developers is that in college I studied literature. I have a degree with a concentration in Spanish grammar, Latin American and Spanish literature, linguistics and other related subjects. Spanish is my first language. I am also a writer and have presented my books in Buenos Aires, México, and New York.
The combination of these two fields of knowledge, the language that humans speak and the language that machines speak, naturally led me to investigate the advances of artificial intelligence in the field of NLP (natural language processing) and its application to the field of chatbots.
I know you already understand the advantages of using chatbots in customer service. We can help you deepen and extend them. We can understand the orientation of the business, the intentions of the users and generate the appropriate training. We are even able to generate question-answer pairs from structured information in relational databases and Excel tables for third-party development. Or, we can take care of the entire implementation, using premium services (QnA Maker, LUIS, DialogFlow, etc) and installing your project in enterprise level clouds (AWS, Azure or Google Cloud).
I encourage you to contact us. We would love to help you improve your business.